Kingston Man and Van Accessibility Statement
Kingston Man and Van is committed to providing an accessible and inclusive online experience for all customers in the Kingston area and surrounding communities. We want everyone to be able to research, plan, and book our man and van services independently, regardless of technology, experience level, or ability.
Our Commitment to Accessibility
We are working to align our website and digital services with the Web Content Accessibility Guidelines version 2.1, Level AA. These guidelines explain how to make web content more accessible for people with disabilities, and more user friendly for everyone. Our goal is that visitors looking for accessible Kingston man and van services can easily navigate our pages, understand our content, and contact us without barriers.
Standards and Best Practices
To support accessibility, the Kingston Man and Van website is being designed and updated with semantic HTML, consistent heading structures, descriptive text, and clear labels. We aim to maintain sufficient colour contrast, readable font sizes, and layouts that respond to different screen sizes and devices used across the Kingston area and beyond.
Screen Reader Support
Our website is developed to work with commonly used screen readers. We strive to provide meaningful page titles, logical heading levels, and descriptive alternative text for informative images related to our man and van services. Where images are purely decorative, we aim to ensure they do not create unnecessary noise for assistive technologies. Forms and interactive elements are labelled so that users relying on speech or audio feedback can understand the purpose of each control.
Keyboard Navigation
We recognise that some visitors cannot use a mouse and instead rely on a keyboard or alternative input device. Our site is being improved so that all key content and functions can be reached using only the keyboard. We aim to maintain a clear tab order, visible focus indicators, and the ability to navigate menus, forms, and service information for Kingston man and van bookings without needing a pointing device.
Compatible Browsers and Assistive Technologies
The Kingston Man and Van website is intended to work with modern browsers and a range of assistive technologies. While we cannot guarantee full compatibility with every combination of device, operating system, and software, we aim to support current versions of major browsers and widely used assistive tools. We monitor feedback from customers in the Kingston area to guide future accessibility improvements.
Ongoing Improvements
Accessibility is an ongoing process. We regularly review our pages, especially key service and booking information, to reduce barriers for customers searching for accessible moving and transport options in Kingston. When we introduce new features or content, we aim to consider accessibility from the outset, rather than treating it as an afterthought.
Requests for Accessible Information
If you experience difficulty using any part of the Kingston Man and Van website, or if you need information about our man and van services in an alternative format that is more accessible to you, we want to hear from you. For example, you may wish to request large print, a more accessible document format, or a clearer explanation of our moving services and pricing.
How to Contact Us About Accessibility
To request assistance or provide feedback about accessibility, please contact Kingston Man and Van using the contact details provided on our contact page. In your message, let us know which page or service you were trying to use, the type of issue you encountered, and any assistive technology or device you were using. This information helps us respond quickly and improve the site for others.
Feedback and Complaints
We welcome comments and suggestions from customers, carers, support workers, and organisations in the Kingston community who are interested in accessible man and van services. If you are not satisfied with our response to an accessibility request, you can ask for your concern to be reviewed. We will do our best to address any issues promptly and to learn from your feedback.
Review of This Statement
This Accessibility Statement will be reviewed and updated periodically to reflect changes to our website, our services in the Kingston area, and evolving accessibility standards and best practices.
